The Nayland Hotel ★★★

Great location, polite and friendly staff. All sorts of shops, restaurants and stations nearby.

Windows in this hotel do not close and seal properly and it results in all sorts of noise coming in the room as if you had an open window basically. That makes the room cool as well. If you want to sleep in piece and quiet this place is not a good fit.

Great location, room size okay and price good in comparison to alternatives

shower temperamental and bathroom pretty small

The location for us was perfect as we needed to get an early train from Paddington Station, and that was literally a couple of minutes walking distance. Check in was splendid, the gentleman was very welcoming, polite, friendly and helpful. He informed us he had upgraded our room free of charge. The hotel was clean. Just along from the check in desk were the stairs, along with a small bar, hot drink area, fridge containing drinks you could buy and a seating area. The en suite had clearly recently been cleaned with sanitised labels present ready for our stay. The towels were hung and folded nicely. The shower cube was a nice size. The hotel provided a Goldcrest sealed soap, and two little bottles of Shampoo & Conditioner which were handy. With the drawers was a wealth of information including the hotel price list. All in all, not a bad stay but perhaps not as modern, clean lined and fresh as we had hoped for.

To get to the hotel we walked from central London and past Marble Arch, it was getting late and dark. Too be honest we did not like this part of London, we didn't feel too safe. Having arrived at the hotel we decided not to head back out for food. The room.. we can only describe as being very old fashioned. Old fashioned bedding, carpet, curtains etc. The bed barely had a sheet that covered the bed, then had a blanket and old fashioned cover. One of the pillows had dark objects, initially we thought they might have been bed bug type things however think perhaps dirt drops. The furniture was rather hit and miss, our room felt slightly overcrowded with chairs. However the floor mat had an orange rust looking stain. Although the shower was hot it wasn't overly powerful and the ceiling paint was badly peeling off. The towels didn't smell overly fresh but certainly not the worst.

Thought my quoted rate included breakfast

Location is really great, and for the price it’s a really good deal. We had a triple room which was basement level but still had a window for fresh air, and although small it was pretty decent and was very clean. Turndown service also which for a two night stay wasn’t expected. All in all, great little hotel stay! The staff were all lovely.

No coffee in the room, although this was available on reception.

Room was small but spotlessly clean. Ideal base for exploring London and very good value for money

The room was too warm for my liking, but there was a fan and I could open the window

Location

Needs double glazed windows to block out London traffic and pedestrian noise

Great location close to Paddington and Hyde park. 20 minute drive from the theater where we watched Frozen the musical

I didn’t like the bedding, it was blankets rather than duvets. Just a personal preference but just gave me the ick

Location wad excellent

It was noisy from people outside

Great location and nice enough room and hotel. Staff were very welcoming.

No proper duvet or any tea/coffee facilities in room. Boiling during the day and freezing at night.

The position

Quite Small

The location was great and the staff excellent.

The room was quite small and the breakfast was very basic.

Location Guests Place

Great location, it s value for money

No coffee machine in the room

Location was excellent

Room just too small. This th R e sole factor that would prevent us from returning.

The location was great. Lots of resturants in the area

Limited parking

Easy to find, comfortable rooms and comfy beds.

Tea and coffee was in foyer rather than in bedrooms. Otherwise fine.

Friendly and helpful staff. Nice location with plenty of amenities nearby. The hotel was quite tidy and clean for the most part. Cleaning equipment just left at the top of the stairs on the 4th floor which was odd. Fairly cheap room though so can't really complain too much.

Didn't have a good night sleep because the bed wasn't comfy at all. Add to that, there was a lot of noise from others late at night (well gone 11). Not sure what it was like on other floors, but on the top floor, you can hear absolutely everything.

Location

Easy to find

Rooms comfortable and good location

Bathroom super small